At Ecomversity, we are committed to delivering high-quality digital education and a smooth learning experience for all our students. Since our products include digital courses, downloadable content, and instant-access training, our refund policy is designed to maintain fairness, transparency, and quality for every learner.
All products offered by Ecomversity are digital in nature.
There are no physical shipments, so returns of tangible goods do not apply.
We provide refunds only under the following conditions:
If you are unable to access your purchased course due to a technical error on our side, and the issue cannot be resolved by our support team within 48 hours, you may request a refund.
If you accidentally made a double payment, the extra amount will be refunded after verification.
A refund cannot be issued in the following cases:
You have already accessed 25% or more of the course content.
You downloaded course files, templates, resources, or bonuses.
You purchased the course by mistake but accessed the content.
You changed your mind after gaining access to the course.
Your advertising, store, or business results did not meet expectations (courses do not guarantee results).
You used coupon codes, discounts, or special offers.
Refund requested after 7 days of purchase (if applicable).
Approved refunds will be processed within 5–7 business days and will be sent through the same payment method used during the purchase.
To request a refund, email us at:
📧 support@ecomversity.com
Subject: Refund Request – Course Name
Include:
Your full name
Email used during purchase
Payment receipt or screenshot
Reason for requesting a refund
Our team will get back within 24–48 hours.
Unauthorized chargebacks will lead to permanent account suspension.
Fraudulent claims or misuse of our policy may result in legal action under applicable laws.
By purchasing from Ecomversity, you agree to this Refund & Return Policy, our Terms of Service, and Privacy Policy.